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About JackpotCity Online Casino

While JackpotCity is the home of the More Jackpots, More Often, it's also the home of entertainment. If you're looking for thrills, excitement, and big winnings, JackpotCity Online Casino is the place for you!

JackpotCity Online Casino has been bringing the glitz and glamour of Vegas into your home since 1998. And, we’ll always strive to provide you, the player, with both an incredible and a rewarding online experience. This is why we have over 400 adrenalin-packed online casino games to offer you, not to mention 18 amazing Progressive Jackpots, ongoing promotions, giveaways and plenty ways to earn credits for free!
 

Our Promise

Our commitment to our players is to consistently bring you the most entertaining gaming experience, the most exciting online promotions and the most secure, best-regulated play available.

Play at JackpotCity Online Casino and enjoy:
  • Constant variety and more ways to win.
  • Exciting and unsurpassed promotions.
  • A safe and secure casino environment.
  • Loyalty Points for the bets you place, regardless of whether you win or lose. That means the more you play, the more we pay!

Powered by Microgaming

We use software created and powered by Microgaming Systems, the world leader in gaming software. Microgaming is consistently voted 'Best of Online Gaming' by publications such as Gambling Online Magazine, Gaming Express and Casino Player magazines. Its leadership position enables it to continually break new ground with original, monthly new game releases and state-of-the art technology. By partnering with Microgaming we can deliver the best online casino games available to you!
 

Safe, Secure and Fair

Your credit card details are 100% safe with JackpotCity! We know what it feels like to give someone your credit card details and then worry if these details are safe. That’s why we’ve taken every care to ensure that your details are fully encrypted, even to our own staff members. We have also partnered with a world-renowned e-cash partner, Datacash Ltd, who have been processing payments since 1997.

Datacash also have a top-notch Fraud Department skilled at using the latest credit card control measures to ensure confidentiality of your personal details. Also, before any credit card transactions can take place, you will need to supply your Real Account number and password. This means that nobody but you can transact with your card! Other details are also requested in order to deposit credits into your account. A record of every transaction you make is kept and is available for you to review, so should the need for a complete paper audit arise, the information is readily available.

JackpotCity will never compromise the privacy that you are due by selling or trading your personal contact details.

You are safe with JackpotCity!
 
JackpotCity Online Casino has been awarded the eCOGRA Seal of Approval. eCOGRA (eCommerce and Online Gaming Regulation and Assurance) is an independent organization based in the United Kingdom, devoted to improving and ensuring the integrity and security of online gambling.
 
The eCOGRA Seal of Approval is awarded in recognition of:
  • Fair game play
  • Prompt payouts
  • Player service
  • Responsible Casino conduct
You can read more about our Security and Privacy Policy.
 

Super Fast Cashouts

We will go out of our way to ensure that your winnings are paid to you as quickly as possible. Most withdrawals are available within 48 hours, depending on the banking option you’ve chosen. Our VIP clients may request faster clearance of their funds. Remember, if you choose to cash out your request is held in a pending state. If you choose to, you can reverse this and play with these funds without making an additional deposit.
 

Fair Game Play

We employ card-shuffling and randomization techniques to ensure fair game play. This means that each time a player wagers on a game, the software uses a Random Number Generator to randomly produce the gaming results. Thanks to the Random Number Generator, there is no way we can predict or control what your next wager will result in, or change the results to favor the house.
 
Our PlayCheck service has been put in place to allow you to check and review all your game play activity. You can view your transactions, including funding and withdrawing money from your online casino account by making use of our Transaction History facility. Everything’s 100% transparent!

All payout percentages are reviewed by independent auditors, and with an average 97.48% payout ratio, you can expect better returns than those from a land-based casino. These reviews are available for you to read here.
 

Licensed and Legitimate

JackpotCity Online Casino is licensed by the Government of Malta under the provisions of the Gaming Ordinance for the purposes of operating an online casino, and as such, operate under the strict guidelines of our rarely-awarded license. This Malta License is highly sought-after, as the stringent due diligence carried out on both the company and the directors guarantees the safest gaming environment available.

To find out more about our gaming licenses, please click here
 

Responsible Gaming

JackpotCity Online Casino is committed to being the very best online entertainment group in the world. This means doing everything possible to give our players an enjoyable, responsible and safe gaming experience. JackpotCity Online Casino fully supports responsible gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:
  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.
We have also implemented the following strict rules to ensure a responsible gaming environment:

If you are worried about your gaming behavior, please take our self-assessment test
 

Underage Gaming

Playing with us is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater
In order to ensure child safety on the Internet, JackpotCity Online Casino encourages its Players to make use of filtering software to prevent minors from accessing certain online material.
 

Player Self-Exclusion

If you are concerned about your gambling behavior, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.
You could consider one of the following options:
  • A minimum seven (7) day cooling off period
  • A minimum six (6) month self-exclusion period
 

Deposit Limits

Players also have the option of adjusting their maximum deposit limits at any time.

To change your deposit limits or to request exclusion, please contact our 24/7 Support Team.

We also Recommend the Following Tips for Parents

  • Do not leave your computer unattended when your casino software is running and you are logged in.
  • Password-protect your casino programs.
  • Do not allow persons under 18 to participate in any gambling activity.
  • Keep your Casino account number and credit card(s) out of the reach of children.
  • Do not save passwords onto your computer. Write them down instead.
  • Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.
For more information on responsible gambling, please visit the responsible gambling site.
 

Our History

JackpotCity Online Casino has always been a city of bright lights, big action and great gaming. And even though we’ve undergone some facelifts, we’ve always given you all the entertainment, promotions and exciting gaming you’ve wanted.
We opened with a bang in 1998 as an exciting city, complete with a Mayor and weekly paper!
2005 saw us push the limits on our bright lights, big city feel by going with a vibrant look, designed to catch your eye!
Then in 2002 we underwent a serious makeover. The logo become more glitzy and glamourous and we were proud to announce that we were Home of the Biggest Jackpots!
We opened up our city to the European markets in a big way in 2007. This saw our site undergo a sleek update to a more sophisticated look.
While the look of JackpotCity Online Casino will continue to grow and evolve, its heart, alive with the sounds and sights of games and all the action of Vegas, will never change.

 

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